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testimonials

quote

Thanks so much for this amazing doll house! 

It blew me away honestly!

It was very easy to set up and 

the graphics are wonderful. 

My 4yr old absolutely loves it. 

Your delivery time was 

outstanding, I have never got 

anything so fast that I have 

ordered online 👍👍 

Highly recommended 💯%

From Kerry - June 2016

Kidkraft Annabelle Dollhouse

 

Thanks so much, my daughters are in love with the kitchen.  I was really impressed by your communication and quick delivery, and that the product, and assembly time quoted was exactly as stated.  The KidKraft brand is great, and such good quality.  We will definitely be buying more from you in the future!

Thanks again.

Sarah - Auckland - May 2015
 

Read more client testimonials

 

Shipping

Shipping Charges:

 

FREE New Zealand delivery for all orders over $99.00.

Our New Zealand delivery charge is $4.90 for orders less than $99.00 including rural delivery.
 

Stock Supply:

Everything on this website is currently in stock and is available for immediate dispatch, unless noted 'Out of Stock'.
Out of Stock items can be ordered as normal and will be placed on 'Backorder' and supplied when they are back in stock.

New Zealand delivery times (approximate) - always allow an extra day if you can in case of courier delays beyond our control especially if your location is out of the main centres:
 
North Island & Auckland overnight - usually delivered the next working day if your order is in before 12pm
South Island 3 - 4 working days 

Rural delivery allow an extra 2 - 3 days

Waiheke Island  3 - 4 working days

We do not courier to P.O. Boxes 
We do not deliver on Saturdays, although our couriers sometimes do during busy periods

Delivery Options at Checkout:

NZ Delivery Signature Required: If you are not at home when the courier arrives they will leave a calling card for you to arrange re-delivery.

NZ Delivery Leave at Door: The courier will leave your parcel at your front door.
Neither Direct Toys nor our couriers are liable for parcels that are stolen, damaged or lost after an item has been left unattended at your door if you choose this option.

Pick-up Order: Please arrange a time with us to collect your order, we are in Herne Bay, Auckland: ph 09 3789330  or 021 2111246 
 

Overseas Shipping:

We currently only ship within New Zealand but can send some of our smaller items overseas for an additional shipping charge.
Please use our 'contact us' page so we can quote you a shipping price first.
This includes the Chatham Islands.
 

Rural Delivery:

We do not pass on the $4 additional charge that we are charged for delivering to rural delivery addresses.

Please ensure that you specify your RD# in your shipping address if your address is rural delivery.
If you don't tell us you are rural delivery, we may not know to put the correct ticketing on your package and this can lead to a delivery delay.

 

 

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contact us: 

Phone. +64 9 378 9330   Mobile. +64 021 2111246
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