Customer Testimonials

The ark arrived this morning! I was delighted that it was so quick. Thanks again, Natacha, Australia

Thank you very much for such a prompt delivery it arrived safely, we are very thrilled with it as I know our wee grandson in USA will be. Regards, Jan

Hi Cara, got the package, picked it up at 1 pm this afternoon. Thanks heaps that made it really easy for me. I had a look at a dolls house from a shop in Newmarket but it's quite a hassle for me to get there and then get the whole thing back on the boat. So this was fantastic especially as I knew what I wanted. Thanks again kind regards Veronika, Waiheke Island

Thank you Cara for organising our garage and ensuring that it arrived to us safely. Oliver is very excited about it and didnt' want to go to bed last night as he wanted to stay up and play. It's great and we're very happy with it. Kind Regards Cara

Thank you very much for the parcel that has arrived. It was an unexpected surprise to find extra's in there, and Toby is no.1 in our house now. I appreciate your great service and will definitely recommend you to friends. Thanks Karen  

Hi Cara, just wanted to let you know that the toys arrived on Tues morning, LOVE them!  I also wanted to say thanks for your amazing service, it was so great having the layby option and I'll definitely be back for more!!

Thanks, Pip :)

The parcel arrived Tuesday, just in time for my 2 year old's birthday.  Its a beautiful toy and already is well loved. Thank you so much for your prompt service!  Melanie

I just wanted to let you know that the Fairy Tale Court I ordered from you arrived safely on Monday.  I have hidden it away until our daughter’s birthday in September and look forward to seeing her face when she opens it! Thank you so much for your efficient service – we will be happy to “do business” with Direct Toys again in the future! Lesley

Thankyou so much - they look fantastic - and realistic which is what we wanted! Hopefully we will win the Rock Eisteddfod challenge with these!! Belinda - purchased Kapahaka Tama costumes.

Just a quick email to say that I was very impressed with your service.I ordered the gift for my son late one evening, and the next day, it had been delivered to my door - which I was very surprised about.  The hand written note also was a great touch. Thank you. Shari

Thank you for all the running around you did for us. It is great to come across some great service. Thanks CJ

Thanks for the order Cara, fantastic service will definitely use you in the future. cheers Sacha

Hi just arrived fantastic dress ups thanks for the extra effort will send your web to all my preschool friends!! Liza

Just wanted to let you know that I really appreciate your speedy assistance - you have been wonderful. Thank you Raewyn.

Thanks very much, I received it this morning, Great and Prompt service really appreciated. Will most definitely use you guys again. Kate

Just thought I'd let you know the castle arrived. We planned to wait until just before our son's birthday and put it together - but I envisioned us needing some random screwdriver so we decided to take it out last night - How awesome! Fits together so easily - looks hardy enough that even my two year old destructa-boy can't damage it. We are both extremely impressed and were just stoked with the service we received too. So handy to be able to laybuy and the contact was great. have recommended your site to all our friends! thanks again Elizabeth and Lewis

Thanks so much for all your help, will check with my daughter and see if she likes the royal family or fairies best, and will let you know. Once again thanks it is nice to deal with a friendly helpful person. Andrea

I just wanted to let you know that the package arrived several weeks ago but we only gave the dress to Aimee on her birthday this past weekend. The dress fits perfectly and is absolutely gorgeous – she thinks she’s the bees’ knees!!! Thank you so much for a fast, friendly and hassle free service.

Just letting you know the parcel turned up today, love the toys, they are gorgeous.
Thanks for the fast service, it is great. Linda

Excellent purchase. these are the best tree stands I have used (and coming from North America, this means something!). thank you and Merry Xmas.

Came around and bought a 10' stand from you this afternoon. After years of trying to hold xmas trees in a bucket with blocks & wedges, putting up a Xmas tree this year was a breeeze!. Definitely the sturdiest & best stand I have seen. Thks!

Furniture received this morning, many thanks, I have recommended you to my friends for your FAST, friendly service and well priced toys.

I received the package safely. Thanks so much for your efficient service. Natalie, Canberra

Thank you so much for the wonderful prompt delivery - my grandchildren adore the Le Toy Van range !! You saved me hours of shopping ! Congrats on the excellent customer service Carolyn

Hi there!
I ordered a dolls house and furniture set last Wednesday from you. I don't usually send feedback to companies, but I just wanted to email you to say thank you so much for the exceptional service I received from your company at such a busy time of the year. My parcel arrived by Friday (2 days later)
- I couldn't believe the speed of it! What fantastic service!!! Many thanks for making my shopping so easy - I look forward to using your company in the future, and will not hesitate to recommend you to others! Merry Christmas! Kind Regards Nadine

The kids have had a ball with the pirate ship - a great addition to the castle we bought them last year - and your service is fantastic (even to the point of last minute Christmas Eve purchases on your doorstep! Thanks again!
We'll be back! Alison

I forgot to say - thank you for your outstanding service too. It was great to see the parcel posted asap after my order was placed. And the follow up is appreciated too. Janet

Safely received thank you. Great service and we are thrilled with the quality of the Honeybake Oven. So much nicer than the plastic ones, we think. Regards, Laurel

Thanks for the FANTASTIC service, once again! Alison

Our order arrived yesterday morning. Just want to say thank-you for your prompt, friendly and efficient service. Kind Regards,Jo

Many thanks for your prompt service once again. My grandson is going to love his gift. Regards, Dianne

Thank you for your prompt service and helpfulness, I will not hesitate to purchase from you again and recommend you to others. Thanks, Alison

Thanks very much Cara, it's always a pleasure to deal with you. Kind regards, Nikkie

Wow thats amazing service thank you. Helen

No questions, just a big thank you for such prompt delivery. Nik

I received the Budkins dolls today...there will be a very happy princess on Monday morning. Thank you for processing the order so efficiently. Kind regards, Salome

Thanks for your prompt service - the cooker is gorgeous!!  I will definitely be using your site again!  Neree

Thank you very much for your service - I have already mentioned how fantastic it was to get your email offering to expedite to two different people who have young children. Judi

You are a champion, you are fast becoming my favourite retailer J Regards Karen

Wow what quick service, that awesome thanks.  Cheers Elysia