Frequently Asked QuestionsDo your prices include GST? Yes. All prices are in New Zealand Dollars and inclusive of GST. Do you ship overseas? Yes, but please contact us via our contact page to arrange this first. Can I shop using a credit card? Yes, credit card payments are processed by PayPal, one of the largest and well known online payment processing services. Payments can be made securely using Visa or Master card. The PayPal system is integrated with our checkout process. A Paypal account is not required when paying by credit card. Simply select the second payment option "Don't have a PayPal Account - Continue" on the PayPal page. Learn more here. Are there other ways to pay? Yes, we also accept payment by: Direct Bank Deposit Cheques or cash. Select either option during checkout and your order will be dispatched once your payment has cleared. Do you accept Layby? Yes, laybys are welcome with a 20% deposit to hold goods for a period of up to 3 months. Please contact us via our contact page to arrange this. Can you get other products that are not shown on this site? Yes. We can access a wide range of products, please email us your requirements via our contact page. What happens if my order is out of stock? We make every effort not to be out of stock, but occasionally we may run out of popular items. We will email you within 48 hours of your order to let you know when it will be available. You may choose to wait until the item is in stock, or cancel your order. On cancellation of your order we will refund any money already paid. I don't know my post code! Just enter 4 zeros (0000) and we will update this for you Do you accept international orders? Yes, all orders are accepted. For overseas delivery please use the contact page first. For NZ delivery just fill in the NZ address on the shipping page. |
